It is the policy of the company to:
- Operate and maintain a quality system which conforms to the requirements of I.S. EN ISO9001:2015 and ISO/IEC 17025:2017
- Ensure the quality system, as outlined in the Quality Manual and subsidiary manuals, provides a satisfactory service to our customer
- Ensuring that our products have been selected from carefully screened suppliers
- Striving to improve all aspects of our products, in order to inspire confidence in our customers, which will ensure their satisfaction and secure our company’s future
- Operate to the highest safety standards in respect of our premises, our practices and the equipment in our care
- Continually strive to improve the system in order to achieve a situation where no products is downgraded or rejected
- Engender a spirit of commitment to quality amongst the staff by providing appropriate training, being open to suggestion and creating a general work environment that encourages excellence
- Devote the necessary financial and human resources to the Quality Assurance programme
- Ensure that all employees are aware of the company’s commitment to quality and of their own responsibility for quality
